At GPL Theme Store, we sell non-tangible, irrevocable digital goods such as GPL-licensed WordPress themes, plugins, and eBooks. Because these products are delivered instantly after purchase, we maintain a strict refund policy as outlined below.
1. No Refunds After Download
Once a digital product has been downloaded or accessed, it is considered delivered. Due to the nature of digital files, we do not offer refunds, returns, or exchanges after successful delivery.
2. Accidental Purchases
Please ensure you review product details carefully before making a purchase. We are unable to issue refunds for accidental orders or purchases made without fully understanding the product description.
3. Technical Issues
If you experience any technical difficulty related to downloading or accessing your purchased product, our support team will assist you promptly. Refunds will not be issued for technical issues unless we are unable to provide access to the purchased file.
4. Duplicate Payments
If you are charged more than once for the same product due to a payment error, we will review the transaction and refund the duplicate payment after verification.
5. Non-Delivery of Product
If you do not receive your download link due to a system error, please contact us. Once verified, we will ensure the product is delivered. Refunds may be considered only if we fail to provide access to the purchased product.
6. Product Compatibility
It is the customer’s responsibility to ensure compatibility with their WordPress version, hosting environment, and other plugins. We do not offer refunds for compatibility issues, but we are happy to provide basic guidance.
7. GPL License Notice
All products sold on our platform are distributed under the GNU General Public License (GPL). We are not affiliated with the original developers. Your purchase covers the cost of distribution, service, and support — not exclusive ownership of the software.
8. Policy Acceptance
By purchasing from GPL Theme Store, you acknowledge that you have read, understood, and agreed to this Refund Policy.
9. Contact Us
If you have any questions about this policy, please contact:
Email: chandandihuri88@gmail.com
Phone / WhatsApp: 9430422469
Website: https://gplthemestore.com/